BLACK FRIDAY

THE BIGGEST DISCOUNT OF THE YEAR (AND OUR HISTORY) ONLY HAPPENS ONCE FOR 24H

🔥 UP TO -65% OFF AND MINIMUM -25% OFF

🔥 FREE SHIPPING (EU)

🔥 FREE EXCHANGES & REFUNDS UNTIL 1st FEB

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    Some frequently asked questions

    Of course! Returns are free of charge and we extend your return period until February 1, 2024. For more information about our return and refund policy, click here. aquí.

    Sure! As soon as we get the package in our workshop, we'll handle the total refund.

    You'll receive the money in the same way you made the payment, through PayPal, credit card or bank transfer.

    Sure! You can return your order, exchange it for another product, get it refunded in a gift card or request for a total refund.

    If you're within the EU it's FREE.

    In addition, we've extended the deadline for exchanges and returns up to February 1st.

    Yes! We ship worldwide. Shipments are FREE in the entire EU

    You can also return you order completely free up to Feb 1st (EU)

    It's very fast! If you choose free shipping you will receive it in 3-5 working days at the most (usually much less, even 48h).

    If you need to receive it urgently, you can choose EXPRESS SHIPPING at the end of the order and you will receive it in 24-48h (depending on the time you make your purchase).

    Contact us at here if you need to know a specific case so we can assure you the delivery.

    *There may be delays on Black Friday and Christmas, so we recommend you to place your order as soon as possible.

    We work with a national recycled leather supplier and we have a reliable relationship with the factory.

    It's a material that comes from genuine cow leather and we've been working with ir for more than 5 years (even before starting our brand) and it enjoys several international certifications such as GLOBAL RECYCLED STANDARD and OEKO TEX LEATHER STANDARD.

    No! Our recycled leather comes from all the cowhide scrap that will no longer be used or burned. That's why we are giving it a second chance and using a resource that, if not used, would be disposed of in a very polluting way.

    Yes! "The Softies" collection is made of 100% vegan materials: both our silicone biomaterial we use to make the outside and the organic cotton canvas for the inside are 100% vegan.

    No! We hate plastic at Labienhecha.

    Our biomaterial doesn't come nor derived from petroleum. It's PV, PU, solvents free,...

    Silicone is a very resistant, long-lasting, recyclable, safe and respectful material that comes from silica.

    Recycled leather is a very resistant material, easy to clean and much more durable than leather. You won't have any problems with rain and it won't scratch excessively.

    Taking care of silicone is the easiest thing in the world because it hardly needs any care.

    No scratches, no stains, no wetness, no discolouration, no dramas.

    You can clean them with a cloth with water or soap. Even the most radical stains such as pen, make-up, wine, etc.

    OUR SHIPMENTS ARE FREE AND VERY FAST (EU)

    FREE EXCHANGES AND RETURNS UP TO FEB 1ST (EU)

    AMAZING CUSTOMER SERVICE BEFORE AND AFTER YOUR PURCHASE

    100% SECURE PAYMENT. YOU CAN SPLIT IT FOR FREE