2 products

    Some frequently asked questions

    Yes! We ship worldwide. You can enjoy FREE shipping in the entire EU

    You can also return your order for free during 30 days after delivery (EU)

    It's very fast! If you choose free shipping, you'll get it in 3-5 working days at most (it's usually much less, even 48h).

    If you're in a hurry, you can choose EXPRESS DELIVERYwhen finishing the order and you'll receive it within 24-48h (it would depend on the hour you place your order).

    Reach us out here if you need further information.

    Sure! As soon as we get the package in our workshop, we'll handle the total refund.

    You'll receive the money in the same way you made the payment, through PayPal, credit card or bank transfer.

    Yes , all bags include their strap.

    We work with a local recycled leather supplier and we have a reliable relationship with the factory.

    It's a material that comes from genuine cow leather and we've been working with ir for more than 5 years (even before starting our brand) and it enjoys several international certifications such as GLOBAL RECYCLED STANDARD and OEKO TEX LEATHER STANDARD

    No! Our recycled leather comes from all the wastes of genuine cow leather that are not going to be used anymore or are going to be burnt. That's why we're giving it a second chance and using a resource that, otherwise, would be remove through a highly polluting process.

    Yes! "The Softies" collection is made of 100% vegan materials: both our silicone biomaterial we use to make the outside and the organic cotton canvas for the inside are 100% vegan.

    No! We hate plastic at Labienhecha.

    Our biomaterial doesn't come nor derived from petroleum. It's PV, PU, solvents free,...

    Silicone is a very resistant, long-lasting, recyclable, safe and respectful material that comes from silica.

    Recycled leather is a very resistant material, easy to clean and much more durable than leather. You will not have dramas with rain or scratches in excess.

    Taking care of silicone is the easiest thing in the world because it hardly needs any care.

    It does not scratch, does not stain, does not get wet, does not discolor, no dramas.

    You can clean them with a cloth with water or soap. Even the most radical stains such as pen, make-up, wine, etc.