You can customize your bienhechas by choosing the color of the bag, the color and length of your strap, cord or belt, adding extra straps, cords or belts (in case you want them) or stamping your bienhecha with the name or the message you want. You can also send us your own customization and we'll be pleased to help you :)
Yes! We ship worldwide. You can enjoy FREE shipping in the entire EU
You can also return your order for free during 30 days after delivery (EU)
It's very fast! If you choose free shipping, you'll get it in 3-5 working days at most (it's usually much less, even 48h).
If you're in a hurry, you can choose EXPRESS DELIVERYwhen finishing the order and you'll receive it within 24-48h (it would depend on the hour you place your order).
Reach us out here if you need further information.
Sure! As soon as we get the package in our workshop, we'll handle the total refund.
You'll receive the money in the same way you made the payment, through PayPal, credit card or bank transfer.
We work with a local recycled leather supplier and we have a reliable relationship with the factory.
It's a material that comes from genuine cow leather and we've been working with ir for more than 5 years (even before starting our brand) and it enjoys several international certifications such as GLOBAL RECYCLED STANDARD and OEKO TEX LEATHER STANDARD
No! Our recycled leather comes from all the wastes of genuine cow leather that are not going to be used anymore or are going to be burnt. That's why we're giving it a second chance and using a resource that, otherwise, would be remove through a highly polluting process.