Yes! The collection of "The Softies" is made 100% with vegan materials: both our nylon and the suede we use for the exterior are recycled materials certified by GRS (Global Recycled Standard). Also the organic cotton canvas we use for the interior is 100% vegan.

It is the easiest thing in the world because it hardly needs any care.

You can wipe them to maintain them with a wet wipe and, when they are very dirty, you can use a dry cleaning product.

Keep in mind that they are water repellent and water repellent, which makes them very resistant.

Yes! We ship worldwide. In Spain they are free from 100€ and in the rest of the world from 200€.

You can also exchange or return your purchase in a super easy way. We extend the deadline until February 1, 2025 to make it even easier for you.

Of course! As soon as we receive the package in our workshop, we will proceed to the full refund.

You will receive the amount in the same way you made your purchase, through a refund processed by PayPal, a refund on your credit card or by bank transfer.

You can also request a refund on a gift card :)

Of course you can! You can easily exchange or return it, and we extend the return and exchange period until February 1, 2025. For more information about our return and refund policy, click here.

¡Claro! En el momento en el que recibamos el paquete en nuestro taller, procederemos a la devolución íntegra.

Recibirás el importe del mismo modo en el que realizaste tu compra, mediante un reembolso procesado por PayPal, una devolución en tu tarjeta de crédito o por transferencia bancaria.

También puedes solicitar reembolso en una tarjeta regalo :)

It is very fast!

AVAILABLE UNITS are ready for immediate shipment and you can choose between express shipping in 24-48h or standard or free shipping from 100€ (Spain) or 200€ (EU) in 3-5 days.

You can see the availability in the product sheet, above the purchase buttons.

IMPORTANT PRE-ORDER: If your product is available with PRE-ORDER purchase you will always see the shipping date on the checkout button or below. A pre-order purchase can take about 30d on average.

Keep in mind that we are a small and artisanal workshop and sometimes it can take a few days more, but also a few days less!

The date is approximate (If you have any doubts, contact us before ordering)

And of course: if we don't keep our promise, you will get your money back.

Please contact us if you need to know a specific case so we can assure delivery.

*There may be delays on Black Friday and Christmas, so we recommend you to place your order as soon as possible.

Yes! You can split your payment into 3 installments at no cost to you with Klarna, it's very easy and 100% secure!

You'll find the option on the payment screen.

*Subject to Klarna's approval - the process is very fast. Just choose the option, enter your details and Klarna instantly confirms whether you can pay in installments. If yes, it takes no time at all to complete!