FERNANDITA
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Some frequently asked questions
YES! We ship worldwide.
In Spain they are FREE from 100€ and in the rest of the world from 200€.
You can also exchange or return your purchase super easy for 30 days.
AVAILABLE UNITS are ready for immediate shipment and you can choose between express shipping in 24-48h or standard or free shipping in 3-5 days.
You can see the availability in the product sheet, above the purchase buttons.
IMPORTANT PRE-ORDER:
If your bienhecha is available with PRE-ORDER purchase you will always see the shipping date on the purchase button or below.
Keep in mind that we are an artisan workshop and sometimes it can take a few days more, but also a few days less!
The date is approximate (If you have any doubts, please contact us before ordering)
And of course: if we don't keep our promise, you will get your money back.
Of course you can! You can return your order, exchange it for another product, exchange it for a gift card, store credit or request a full refund.
You have 30 days to decide! (From the moment you receive your order).
Of course! As soon as we receive the package in our workshop, we will proceed to the full refund.
You will receive the amount in the same way you made your purchase, through a refund processed by PayPal, a refund on your credit card or by bank transfer.
You can also request a refund on a gift card or store credit :)
Yes! You can defer and split your payment into several installments at no cost to you with Klarna or Sequra.
It's very easy and 100% secure!
You'll find the options on the payment screen.
*Subject to Klarna and Sequra approval - the process is a snap. Just choose the option, enter your details and Klarna instantly confirms if you can pay in installments. If yes, it takes no time at all to finish!
Use rows to highlight unique features,
sizing information,
or other sales information.
Yes, just use one and then the other. The final price will be subtracting amounts.
They are made from the best 100% natural vegetable tanned bovine leather we know of. We work only with natural, organic, biodegradable leathers, free of toxins and heavy metals such as chromium and easy to care for.
All our suppliers produce these leathers in a hyper-responsible and sustainable way, taking advantage of the leather by-product.
In addition, they are committed to advances in reducing their impact on water, dyes, etc., applying science and technology to keep a tradition alive.
They are certified and there is maximum traceability. This means that the entire chain complies with very strict regulations.
Our toughest leather is also water resistant and very easy to care for. It requires almost no maintenance.
The soft leather is hyper tasty and grateful. It has a natural finish that is achieved through the tanning process that enhances its natural shine and protects it from day to day.
These leathers improve with time and have a life of their own, making our bags totally unique and exclusive pieces.
And the best: Plastic free!
Our suppliers are local and national. We like to work in proximity and trust.
That is why we always choose genuine national leather, coming from tanneries that work with the utmost respect and are always certified (Leather Working Group).
They not only offer us guarantees in terms of sustainable policies, but also in terms of quality.
It is the easiest thing in the world because it hardly needs any care.
We always go for materials that can last and last. Genuine leather is a material designed to last a lifetime.
In terms of care, they need very little attention. Basic daily cleaning and at most a deep moisturizing from time to time, if possible with natural or special leather products.
This leather improves with time and is a very resistant material, easy to take care of and very grateful and long-suffering.
The hard leather we use in our collection is also water resistant for greater durability.
The soft leather is the most grateful thing in the world so you won't have dramas. And if you do, they are leathers that can be repaired naturally.
Just ask us!








