TO ARRIVE ON TIME FOR CHRISTMAS EVE and CHRISTMAS:

- Standard shipping: you can place your order until 18/12/2024. You can also order up to 19/12/2024 by choosing express shipping.
- Express delivery: you can place your order until 19/12/2024 (We recommend you to consult us before).

TO ARRIVE IN TIME FOR CHRISTMAS:

- Standard shipping: you can place your order until 12/31/2024.
- Express shipping: you can place your order until 02/01/2024 (We recommend you to consult us before, this service is only available in main cities like Madrid, Barcelona, etc).

You can return your order, exchange it for another product, exchange it for a gift card or request a full refund.

In addition, we have extended returns until February 1st.

Of course! As soon as we receive the package in our workshop, we will proceed to the full refund.

You will receive the amount in the same way you made your purchase, through a refund processed by PayPal, a refund on your credit card or by bank transfer.

Yes! We ship worldwide. In Spain they are free from 100€ and in the rest of the world from 200€.

You can also exchange or return your purchase super easy. We extend the deadline until February 1, 2025 to make it even easier for you.

It is very fast!

AVAILABLE UNITS are ready for immediate shipment and you can choose between express shipping in 24-48h or standard or free shipping from 100€ (Spain) or 200€ (EU) in 3-5 days.

You can see the availability in the product sheet, above the purchase buttons.

IMPORTANT PRE-ORDER: If your product is available with PRE-ORDER purchase you will always see the shipping date on the checkout button or below. A pre-order purchase can take about 30d on average.

Keep in mind that we are a small and artisanal workshop and sometimes it can take a few days more, but also a few days less!

The date is approximate (If you have any doubts, contact us before ordering)

And of course: if we don't keep our promise, you will get your money back.

Please contact us if you need to know a specific case so we can assure delivery.

*There may be delays on Black Friday and Christmas, so we recommend you to place your order as soon as possible.

No, they do not have an expiration date

Yes! You can finance with Klarna, it's very easy and 100% secure!

You'll find the option on the payment screen.

Yes, all bags include their strap.