TO BE ON TIME FOR CHRISTMAS EVE and CHRISTMAS:

- Standard delivery: you can place your order up to 18/12/2023.
- Express delivery: you can place your order up to 21/12/2023 (We recommend you to reach us out before)

TO BE ON TIME FOR THE THREE WISE MEN:

- Standard delivery: you can place your order up to 29/12/2023.
- Express delivery: you can place your order up to 02/01/2023 (We recommend you to reach us out before)

*CUSTOMIZATIONS AND PRE-ORDER:

- (We recommend that you consult us first)

Of course! You can return your order, exchange it for another product, exchange it for a gift card or ask for a full refund.

You have 30 days to decide! (from the day you receive your order).

Sure! As soon as we get the package in our workshop, we'll handle the total refund.

You'll receive the money in the same way you made the payment, through PayPal, credit card or bank transfer.

Yes! We ship worldwide. Shipments are FREE in the entire EU

You can also return you order completely free up to Feb 1st (EU)

It's very fast! If you choose free shipping, you'll get it in 3-5 working days at most (it's usually much less, even 48h).

If you're in a hurry, you can choose EXPRESS DELIVERYwhen finishing the order and you'll receive it within 24-48h (it would depend on the hour you place your order).

Reach us out here if you need further details about an specific case so we can confirm the delivery on time.

*There could be some delays in Black Friday and Christmas, so we recommend you to place your order as soon as possible.

No, they don't have any deadline to be used

Yes! You can split with Klarna. It's very easy and 100% secure!

You'll find the option in the checkout.

Yes, all bags include their strap.