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GIFT WITH PURCHASE

MAKE YOUR CUSTOMERS COME BACK

Gift with purchase: how a small leather detail lifts your brand experience

You've worked on the brand. You've taken care of the product, the site, the photography, the tone of voice. And then comes the moment that decides everything: your customer opens the box.

That instant is worth more than any campaign. It's when the promise becomes physical. And it's where a lot of premium brands, having done everything else right, stop one centimetre short: the product is excellent, but opening it feels like opening anything else.

An unexpected detail inside the parcel changes that moment completely.

Why a gift with purchase works

It doesn't work because of the object. It works because of the surprise.

Your customer was expecting what they bought. Finding something else — a small piece, made by hand, embossed with your brand — produces something no promotion can: the feeling that somebody thought about them. That's what loyalty is actually made of.

And unlike a discount — which gets used up and forgotten, and teaches your customer to wait for the next sale — a physical detail stays. It's still on their desk months later, reminding them of your brand without costing you anything more.

Which brands this makes sense for

This fits particularly well if your brand already cares about unboxing and works with an average order value that lets you include something without hurting your margin. DTC brands, premium e-commerce, beauty, boutique hotels. People who understand that the experience is part of the product.

It works campaign by campaign: a launch, a season, something for VIP customers, a specific date. It isn't a permanent commitment; it's a piece designed for one moment.

We're speaking from experience

We're not selling theory here. At Labienhecha we've spent years building a community that comes back, and we know why it comes back: it isn't only the bag, it's how everything around it feels. The care in how it arrives, in how it opens, in the detail nobody was expecting.

It's what works for us. And it's what we can put to work for your brand.

Using the material well

There's something else we like about this line. Working leather every day leaves offcuts: excellent material, just in smaller pieces — far too good to throw away.

Gift with purchase is how we turn that material into something with real value. Small pieces, properly resolved, made by hand in our workshop in Málaga. It's the unglamorous kind of sustainability — the kind that consists of not wasting good material — rather than a label on a website.

How we do it

We design the piece with you, for your brand and your campaign: format, colour, your logo embossed into the leather. Small, well-resolved pieces — the kind someone keeps.

Before we produce anything, we send you a design proof with your brand applied. Nothing is made until you approve it.

And if you have your own idea, even better: our design team turns it into a real product. What you see on the website is only 1% of what we can create.

When to order it

If the campaign is in autumn, the natural time to close it is summer. If it's spring, then winter. Working ahead means designing the piece calmly, reviewing the proof and producing it without rushing.

Lead times depend on each project, on volume and on personalisation. Tell us your campaign date and we'll confirm it in the proposal.

How to start

  1. Tell us about your campaign — which brand, roughly how many units, and when.
  2. We design the piece with you — and put together a proposal built for you.
  3. You approve the design proof — with your brand applied.
  4. We produce it and deliver it — ready to go into every order.

Tell us about your campaign and we'll put a proposal together — right below ↓

Frequently asked questions

Can you personalise the piece with my brand?
Yes. We emboss your logo onto the leather and adapt format, colour and presentation. With a design proof before production.

What volumes do you work with?
It depends on the campaign. Tell us how many units you need and we'll look at it with you.

Can you design an exclusive piece for my brand?
Yes — it's what we do best. Our design team starts from your idea.

Are you open to collaborations?
Yes. We love working with other brands. If you have an idea, tell us about it.

How does pricing work?
Built to order, based on the piece, volume and personalisation. Proposal with no obligation.

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