Yes! We ship worldwide.  In Spain they are free from €100 and in the rest of the world from €200.

You can also return your purchase super easily for 30 days (EU).

Of course! You can return your order, exchange it for another product, exchange it for a gift card or ask for a full refund.

You have 30 days to decide! (from the day you receive your order).

Of course! As soon as we receive the package in our workshop, we will proceed to the full refund.

You will receive the amount in the same way you made your purchase, through a refund processed by PayPal, a refund on your credit card or by bank transfer.

You can also request a refund on a gift card :).

AVAILABLE UNITS are ready for immediate shipment and you can choose between express shipping in 24-48h or standard or free shipping in 3-5 days. You can check availability on the product page, above the purchase buttons.

IMPORTANT PRE-ORDER: If your bienhecha is available with PRE-ORDER purchase you will always see the shipping date on the checkout button or below.

Keep in mind that we are a small and artisan workshop and sometimes it can take a few days more, but also a few days less!

The date is approximate (if you have any doubts, please contact us before ordering)

And of course:  if we don't keep our promise, you will get your money back.

Yes! You can split with Klarna. It's very easy and 100% secure!

You'll find the option in the checkout.

Yes, IT'S VEGAN!

"The Softie" collection is 100% made of vegan materials: both our silicone biomaterial we use for the outer layer and the organic cotton canvas we use for the inside are 100% vegan.

AND NO! IT'S NOT PLASTIC!

At Labienhecha we hate plastic.

Our biomaterial doesn't come from petroleum. It's PV, PU, solvents,... free.

Silicone is a very resistant, long-lasting, recyclable and respectful material coming from silica.

ALSO, IT'S VERY EASY TO TAKE CARE!

It's the easiest thing in the world because it barely needs any care.

It doesn't get scratched, stained, wet, discolored, there's no dramas.

You can clean them with a cloth and water or soap. Even the worst stains like pen, make up, wine, etc.

No! Our recycled leather comes from all the cowhide scrap that will no longer be used or burned. That's why we are giving it a second chance and using a resource that, if not used, would be disposed of in a very polluting way.

We work with a national recycled leather supplier and we have a reliable relationship with the factory.

It's a material that comes from genuine cow leather and we've been working with ir for more than 5 years (even before starting our brand) and it enjoys several international certifications such as GLOBAL RECYCLED STANDARD and OEKO TEX LEATHER STANDARD.

No, there's no deadline to use them.

Yes, all bags include a strap or drawstring, even the minis!